DED Luxury Car Hire & Rentals (“DED Luxury”, “we”, “us” or “our”), a Dromeda Elite Drive company, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share and safeguard your personal information when you visit dedluxury.com, contact us, or use our car hire, chauffeur and transfer services. We process personal data in accordance with the Nigeria Data Protection Act (NDPA) 2023 and applicable regulations.
Information you provide to us — when you complete a quote or contact form, message us on WhatsApp, call, or email us, we may collect your name, phone number, email address, pick-up and drop-off locations, travel dates and times, vehicle or service preferences, and any details you include in your message.
Information collected automatically — when you browse our website we may collect your IP address, browser type, device information, referring pages, and usage data through cookies and similar technologies.
Under the NDPA 2023, we rely on the following lawful bases: your consent; the performance of a contract (your booking); our legitimate interests in operating and improving our business; and compliance with a legal obligation.
Many bookings are handled through WhatsApp. Messages you send via WhatsApp are also subject to WhatsApp’s own privacy practices. We use the information you share there solely to respond to and fulfil your request.
We use cookies to keep the website functioning and to understand how visitors use it, including through analytics tools such as Google Analytics. You can control or disable cookies through your browser settings; some features may not work correctly if cookies are disabled.
We do not sell your personal data. We may share it with: our chauffeurs and operational staff (only what is needed to complete your trip); trusted service providers who help us run our website and operations; and law enforcement or regulators where required by law.
We keep your personal data only for as long as necessary to fulfil the purposes described in this policy, to maintain our business records, and to comply with legal obligations, after which it is securely deleted or anonymised.
We apply appropriate technical and organisational measures to protect your information against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Subject to the NDPA 2023, you have the right to access your data; request correction or deletion; object to or restrict processing; request data portability; and withdraw consent at any time. To exercise any of these rights, contact us using the details below. You also have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC).
Our services and website are intended for adults. We do not knowingly collect personal data from anyone under the age of 18.
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a revised “last updated” date.
For any privacy questions or requests, contact us at hello@dedluxury.com or on WhatsApp / phone at +234 909 696 8751. DED Luxury Car Hire & Rentals, Lagos, Nigeria.
